TRC Symposium 2021
The Digital Future of the Tourism Industry in Western Australia
The Tourism Research Cluster (TRC) invites you to its Annual International Symposium on the topic of ‘The Digital Future of the Tourism Industry in Western Australia’.
The theme of this year’s TRC Symposium has been chosen carefully to reflect the critical moment the tourism industry is faced with. Digital innovation, including digital platforms, has already disrupted the way tourism businesses operate. In times of global crisis and technological disruption, the TRC Symposium aims to bring together key academics and industry leaders to:
- Raise awareness on the opportunities and challenges facing the WA tourism industry regarding the digital future,
- Foster digital readiness and strengthen the digital resilience of the sector by preparing for digital disruption,
- Discuss strategies to prepare the industry for the digital future and to upskill the digital workforce, and
- Promote digital leadership in tourism.
This year the TRC Symposium will be held online as well as in-person to best accommodate for the preferences of delegates during these uncertain times.
Join international keynote speakers Prof Iis Tussyadiah (Intelligent Systems in Service, University of Surrey, UK) and Prof Philip Xiang (President of International Federation for IT and Travel & Tourism and Virginia Tech, USA) alongside other important industry and academic experts to learn more about current issues and research findings in the field of digitalisation in tourism.
Date: The TRC Symposium has been postponed from 30 September 2020 to mid-February 2021. New date to be announced soon.
- 8.10am – 8.45am | arrival and registration
- 8.40am – 4.00pm | presentations and panel discussion
- 4.00pm – 5.00pm | networking session
- In-person attendance: $75
- Student attendance: $50
- Online attendance: $15
Location: Curtin 137 St Georges Terrace, Perth CBD
Please note that attendees who register for the online format will receive access details to the digital platform a few days prior to the event date.
Driving to the symposium:
The venue does not have any dedicated car parking spaces. The closest public car parks are at:
- Central Park, 152-158 St Georges Terrace
- His Majesty’s, 377 Murray Street
- Citipark (Wilson Parking) 427 Murray Street
- Convention Centre, 21 Mounts Bay Rd and Mitchell Freeway
There is a taxi rank on St Georges Terrace, approximately 50 metres from the building.
The venue is a 10-minute walk from the Elizabeth Quay (formally known as Esplanade) Train Station. Information on bus and train routes and timetables can be found on the Transperth website
To help you plan your trip to our campus, an interactive campus map is available online.
|08.10 – 08.40||Arrival / Registration|
|08.40 – 08.50||Welcome to Country
Ingrid Cumming, Curtin’s Nyungar Cultural Advisor, Curtin University
|08.50 – 09.00||Hon Paul Papalia, MLA, Minister for Tourism, Western Australia – tbc
|09.00 – 09.10||Professor Nigel De Bussy, Pro Vice-Chancellor, Faculty of Business and Law, Curtin University|
|09.10 – 09.15||Welcome from the Tourism Research Cluster Co-Director
Dr Michael Volgger, School of Marketing, Curtin University
|09.15 – 09.20||Welcome from the Symposium Chair
Dr Mingming Cheng, School of Marketing, Curtin University
Session 1 – Global, Domestic and Local Perspectives
|09.20 – 09.50||Reimagining Travel & Tourism with Technology
Professor Iis Tussyadiah, Intelligent Systems in Service, University of Surrey, UK
|09.50 – 10.20||From digitization to the era of acceleration: Rethinking the digital future of tourism
Dr. Zheng Xiang, Associate Professor at Virginia Tech, USA; President, International Federation for IT and Travel & Tourism (IFITT)
|10.20 – 10.50||Readiness for Digital Tourism, An Australian Perspective
Dr Ying Wang, Griffith University, Australia
|10.50 – 11.10||Building Student Competency in the Digital World
Dr Billy Sung, Curtin University, Australia
|11.10 – 11.30||Morning tea|
Session 2 – Industry Perspectives from Western Australia
|11.30 – 12.00||Digitalisation in Tourism
Pip Close, Tourism Business and Product Development Specialist, Margaret River Busselton Tourism Association (MRBTA)
|12.00 – 12.30||Daniel Gschwind, Chief Executive Officer, Queensland Tourism Industry Council – tbc|
|12.30 – 13.00||Evan Hall, CEO of Tourism Council WA – tbc|
|13.00 – 14.00||Lunch|
Session 3 – Challenges and Opportunities for the Digital Future (Panel discussion)
|Moderator||Professor Kirsten Holmes, Dean of Research, Faculty of Business and Law, Curtin University, and Dr Mingming Cheng, Symposium Chair|
|14.00 – 14.10||Xavier Sala Busquets, Market Manager – Perth, Expedia|
|14.10 – 14.20||What we can learn from digital innovation in tourism post COVID-19 in China
Associate Professor Huimin Tan, Southwest University of Economics and Finance, China
|14.20 – 14.30||Queering Destinations: The Role of Dating Apps
Dr Oscar Vorobjovas-Pinta, Edith Cowan University, Australia
|14.30 – 14.40||Influencer cultures and socio-cultural impacts on tourism
Dr Crystal Abidin, Curtin University, Australia
|14.40 – 14:50||Richard Li, Wisdomtravel Pty Ltd Perth, and Chairman of Australia China Innovation and Entrepreneurship Alliance Incorporate, Australia|
|14.50 – 15:00||Digital Future of Business Events
Dr Xin Jin, Griffith University, Australia
|15.00 – 15:10||Digital Creative Industries
Professor Michael Keane, Digital China Research Lab, Curtin University, Australia
|15.10 – 15:30||Panel Discussion
Xin Jin, Huimin Tan, Xavier Sala Busquets, Michael Keane, Richard Li, Pip Close, Gareth Martin
|15:30 – 15:40||Cooperative Research Centre for Tourism, Hospitality and Events
Professor Kirsten Holmes, Curtin University
|15.40 – 15.50||Dr Mingming Cheng, Symposium Chair|
|16.00 – 17.00||Networking – wines and nibbles|
*Please note the program is subject to changes due to the postponement of the event.
The TRC is excited to host the following industry and academic experts, who will be presenting on the most current issues and research findings in the field of digital tourism:
- Professor Iis Tussyadiah
- Dr Zheng Xiang – From digitization to the era of acceleration: Rethinking the digital future of tourism
- Dr Ying Wang – Readiness for Digital Tourism, An Australian Perspective
- Dr Billy Sung – Building Student Competency in the Digital World
- Pip Close
- Daniel Gschwind
- Evan Hall (tbc)
- Professor Kirsten Holmes – Cooperative Research Centre for Tourism, Hospitality and Events
- Xavier Sala Busquets
- Associate Professor Huimin Tan – What we can learn from digital innovation in tourism post COVID-19 in China
- Dr Oscar Vorobjovas-Pinta – Digital Technologies in Tourism
- Dr Crystal Abidin
- Richard Li
- Dr Xin Jin – Digital Future of Business Events
- Professor Michael Keane – Digital Creative Industries
More information on the event’s speakers will be updated shortly- please check this page for updates.
We will notify you as soon as registrations reopen!
About the Tourism Research Cluster
The Tourism Research Cluster (TRC) increases Curtin’s tourism research capability by providing a framework for the skills, expertise and resources of researchers to be shared, increasing opportunities for collaboration and building on the strengths of Curtin’s well-established multidisciplinary approach to tourism research.
The TRC offers members the chance to meet and network with tourism experts worldwide, share ideas and explore collaborative opportunities.
We welcome new members to join the TRC’s pool of knowledge and expertise from which to source targeted and innovative solutions. For more information, contact firstname.lastname@example.org