SMART Work Design

A Future of Work Institute and CBS Executive Education Masterclass


Group of people in a business meeting

The COVID-19 pandemic has had a lasting impact on our working lives. As organisations and teams have readily adapted to changing circumstances, we have glimpsed the benefits of doing things differently, such as working from home, and are now keen to make some permanent changes.

In this Masterclass, you’ll learn how to create and redesign jobs that increase job satisfaction and performance, reduce employee stress, and lead to a flourishing organisation. You’ll gain knowledge of the concept of ‘SMART Work’, and will be able to apply this model to your own organisation.

Program details

You can access three, one hour pre-recorded modules on demand at a time most convenient to you, and can re-engage with content several times. The final session is a live online, one hour session with the facilitators. There will be a discussion board throughout the program for posting questions that the facilitators will cover during the live session.

Dates: 15, 22, 29 June and 1 July 2021


  • Online modules: studied on demand, released 9am AWST Tuesdays
  • Live one hour session: Thursday 1 July, 10am to 11am AWST

Where: Delivered online

General: $529
Curtin alumni, students and staff: $479
Group registration (5 or more): $429 per person

Learning Outcomes

This Masterclass is delivered in 3 accessible modules that are one hour long and pre-recorded so you can view at your convenience. There will also be a one hour live Q&A session with the Facilitators and a discussion board throughout the program.  Content includes:

  • Work design concepts and how they drive employee outcomes, such as health, wellbeing and performance
  • Assessing the work characteristics of your own job and reflecting on how to make positive changes to these
  • Redesigning your own work for optimum well-being and productivity
  • Recognising how managers can better design work for their employees
  • Understanding the challenges facing managers who design employees’ jobs.

Who is this program for?

This Masterclass is suitable for managers looking for innovative ways to design work for their teams, leaders who are interested in increasing the productivity of their employees, and professionals who would like to learn how to craft their own work roles to make them more stimulating and rewarding.

It is suitable for early, mid, or late career professionals across all industries and jobs, as the principles can be applied and adapted to different organisations.

It caters for those without a background in work design as well as those who are familiar with the topic or already apply work design principles in their jobs.

Program schedule

Date and TimeTitle Facilitator
Module 1
Tuesday 15 June
What is SMART Work? An overviewDr. Caroline Knight and Dr. Florian Klonek
Module 2
Tuesday 22 June
Bottom-up / individual approaches to job re-designDr. Caroline Knight and Dr. Florian Klonek
Module 3
Tuesday 29 June
Top-down / manager-led approaches to job designDr. Florian Klonek and Dr. Caroline Knight
Thursday 1 July
10-11am AWST
Live Q&ADr. Florian Klonek and Dr. Caroline Knight


Before you start, explore the work design information and resources, including videos, blogs and articles on our website here. You can find specific information on working from home here, and guides for individuals, teams, and managers, can be found here.

In-between sessions, there will be some homework, which will involve no more than 1 hour over the course of the three sessions. And a final Live Q&A session with the facilitators.

Credit for Recognised Learning 

When you complete this course, you can choose to study further, and may be eligible to receive up to 5 credit points towards Curtin’s flagship MBA Programs.

Registrations are now open

Please contact us if you have any further questions about the program:
Tel: +61 8 9266 4555