SMART Work Design

A Future of Work Institute and CBS Executive Education Masterclass

Group of people on a business meeting

The COVID-19 pandemic has had a lasting impact on our working lives. As organisations and teams have readily adapted to changing circumstances, we have glimpsed the benefits of doing things differently, such as working from home, and are now keen to make some permanent changes.

In this online masterclass, you’ll learn how to create and redesign jobs that increase job satisfaction and performance, reduce employee stress, and lead to a flourishing organisation. You’ll gain knowledge of the concept of ‘SMART Work’, and will be able to apply this model to your own organisation.

Program details

If you are interested in attending future sessions, please submit an expression of interest to our team.

This is a series of online masterclasses run on Tuesday mornings over three weeks.

Dates: 15, 22 and 29 September 2020

Time: 10–11.30am AWST

Where: Delivered online

Early bird registration (pay by 25 August): $459
General: $529
Curtin alumni, students and staff: $479
Group registration (5 or more): $429 per person

Key takeaways

This Masterclass uses various learning methods including webinar lectures, small-group discussion exercises, feedback reports and homework. Content includes:

  • Work design concepts and how they drive employee outcomes, such as health, wellbeing and performance
  • Assessing the work characteristics of your own job and reflecting on how to make positive changes to these
  • Redesigning your own work for optimum wellbeing and productivity
  • Recognising how managers can better design work for their employees
  • Understanding the challenges facing managers who design employees’ jobs.

Who is this program for?

This Masterclass is suitable for managers looking for innovative ways to design work for their teams, leaders who are interested in increasing the productivity of their employees, and professionals who would like to learn how to craft their own work roles to make them more stimulating and rewarding.

It is suitable for early, mid, or late career professionals across all industries and jobs, as the principles can be applied and adapted to different organisations.

It caters for those without a background in work design as well as those who are familiar with the topic or already apply work design principles in their jobs.

Program schedule

Date and TimeTitle Facilitator
Tuesday 15 September
10–11.30am AWST
What is SMART Work? An overviewDr. Caroline Knight and Dr. Florian Klonek
Tuesday 22 September
10–11.30am AWST
Bottom-up / individual approaches to job re-designDr. Caroline Knight and Dr. Florian Klonek
Tuesday 29 September
10–11.30am AWST
Top-down / manager-led approaches to job designDr. Florian Klonek and Dr. Caroline Knight


Before you start, explore the work design information and resources, including videos, blogs and articles on our website here.

In-between sessions, there will be some homework, which will involve no more than 1.5 hours over the course of the three sessions.

Express your interest

If you are interested in attending future sessions, please submit an expression of interest to our team.