Being a better client

Part of the Project Management Masterclass Series

Young man in a business meeting

Many organisations are turning to external vendors to help them deliver projects. Any time an organisation outsources something they don’t have the in-house skills to deliver, they become a client. A good client-vendor relationship can be the difference between the project being a success or a failure.

This masterclass will teach you what it means to be a good client and how your interactions with vendors can help ensure your project’s success. You’ll learn from Associate Professor Brad Carey, drawing insights from research, real life case studies and best practice examples. By the end of this class, you’ll know how to improve internal project management processes to achieve the best value on your projects.

Program details

Dates Wednesday 28 July
Time: 9am – 4.30pm
Location: Curtin 137 St Georges Terrace, Perth WA 6000


Unbundled (per class):

  • General: $590
  • Alumni, students and staff: $540

Bundled (entire series):

  • General: $2,600
  • Alumni, students and staff: $2,350
  • Purchase as a group of five or more (general rate with discount): $2,450 per person

Includes a delicious morning tea, lunch and afternoon tea.

Learning outcomes

  • Understand the importance of the client’s role in projects
  • Learn how to reduce risk on projects by improving procurement and project management processes
  • Learn to write better requests for proposals/quotations, leading to more successful projects
  • Learn to identify experts and utilise their expertise
  • Learn to improve reporting and communication processes, dramatically reducing administrative work
  • Appreciate the value created in the project chain, rather than just focusing on price.

Who is this program for?

  • Anyone in the public or private sector who works on projects involving collaboration between multiple organisations.
  • Anyone involved in the procurement of goods and services, or management of subcontractors and suppliers.
  • Owners and managers of small businesses in project-centric industries, such as construction, engineering, IT, etc.
  • Middle and senior executives responsible for improving project management processes and practices.
  • Professionals working in a project management office
  • Project management consultants.

Program Schedule

TimeTitle Facilitator
9:00am – 10:30amUnderstanding the client’s role Brad Carey
10:30am – 11:00am Morning tea
11:00am – 12:30pmValuing solutions over specificationsBrad Carey
12:30pm – 1:15pmLunch
1:15pm – 2:30pmPreparing better RFP/RFQs Brad Carey
2:30pm – 3:00pmAfternoon tea
3:00pm – 4:30pmDelivering benefits through best value PMBrad Carey

Project masterclass series

This Masterclass is part of our project management masterclass series

The project management masterclass series comprises five one-day masterclasses into one program. It will expand your knowledge and skills in project management, so you can take the next step in your career.

Delivered in October and November, the series includes: